📦 Ship with DHL – Service for Guests

Need to send a package from Italy or abroad?
Thanks to our partnership with DHL, guests staying at our properties can enjoy domestic and international shipping to over 220 countries, with exclusive discounts from 10% to 20%.

✨ How to get your discount

Fill out the Google form on this page to receive a personalized quote with your dedicated discount.

🚚 Services Offered

Pickup and delivery of parcels
Real-time online tracking
Customs assistance
Dedicated courier services for urgent shipments
Free door-to-door pickup service

Important: To use the "door pickup" service, please:
Print all shipping documents in advance
Hand them to the DHL courier at the time of pickup

🖨️ Need help or printing services?

You can visit one of the DHL offices in Florence, where you can print your shipping documents and receive assistance:

📍 Via Faenza 32 (50123)
🕒 Monday–Saturday: 9:30 AM – 1:00 PM / 3:00 PM – 7:00 PM

📍 Via Pietrapiana 68r
🕒 Monday–Saturday: 9:30 AM – 1:00 PM / 3:00 PM – 7:00 PM

📍 Via Gioberti 10r
🕒 Monday–Saturday: 9:30 AM – 1:00 PM / 2:45 PM – 7:00 PM

If you have any questions or need support, we’re here to help!
Book your DHL shipping service now — sending a package has never been easier. ✈️📦